Terms & Conditions of Carriage
- Introduction
1.1 These Terms & Conditions of Carriage ("Terms") govern the contractual relationship between James Cook Travel ("we," "us," or "our") and the customer ("you" or "your") who engages our services for travel arrangements.
1.2 By using our services, you agree to be bound by these Terms. Please read them carefully before making any bookings or using our services.
- Booking and Reservations
2.1 All bookings and reservations made with James Cook Travel are subject to availability and confirmation by our company.
2.2 You must provide accurate and complete information at the time of booking, including your personal details, travel preferences, and any other relevant information required for the booking process.
2.3 The prices quoted for travel arrangements are subject to change until the booking is confirmed and payment is made.
2.4 We reserve the right to refuse any booking at our discretion.
- Payment
3.1 Payment for travel arrangements must be made in full at the time of booking, unless otherwise agreed upon in writing between you and James Cook Travel.
3.2 Payment methods accepted may include credit cards, bank transfers, or other forms of payment as specified by us.
3.3 Any additional fees, such as service charges, taxes, or surcharges, will be clearly communicated to you before confirming the booking.
- Cancellation and Refunds
4.1 Cancellation policies vary depending on the specific travel arrangements, such as flights, accommodations, or tour packages. Please refer to the individual cancellation policies provided at the time of booking.
4.2 If you wish to cancel a booking, you must notify us in writing or through the communication channels specified by James Cook Travel.
4.3 Cancellation fees or penalties may apply, and the amount will depend on the specific terms and conditions of the travel suppliers involved.
4.4 Refunds, if applicable, will be processed in accordance with the refund policies of the respective travel suppliers and may be subject to additional fees or deductions.
- Changes and Amendments
5.1 If you request changes or amendments to your travel arrangements after booking, we will make reasonable efforts to accommodate your request, subject to availability and the terms and conditions of the travel suppliers.
5.2 Additional fees or charges may apply for changes or amendments, including administrative fees imposed by James Cook Travel and any applicable fees by the travel suppliers.
- Travel Documents and Responsibilities
6.1 It is your responsibility to ensure that you possess valid passports, visas, health certificates, or any other required travel documents for the intended destinations.
6.2 We will provide relevant information and guidance regarding travel documents, but it is your sole responsibility to comply with the entry, exit, and transit requirements of the countries you plan to visit.
6.3 James Cook Travel will not be liable for any loss, damage, or expenses incurred due to your failure to comply with the necessary travel document requirements.
- Limitation of Liability
7.1 James Cook Travel acts as an intermediary between you and various travel suppliers, including airlines, hotels, transportation providers, and tour operators. We are not responsible for any acts, omissions, or negligence of these suppliers.
7.2 We shall not be liable for any direct, indirect, consequential, or incidental damages, including but not limited to loss of profits, arising from your use of our services or any actions or events beyond our reasonable control.
7.3 Our liability, if any, shall be limited to the amount paid by you for the specific travel arrangements in question.
- Governing Law and Jurisdiction
8.1 These Terms shall be governed by and construed in accordance with the laws of Kusadasi.
8.2 Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Kusadasi